Supplying customers with the industry's finest cleaning products means that they've got the right equipment for their respective applications. Providing them with a resource management program ensures that the same equipment is being used as efficiently as possible.

As part of a new facility management collaboration with Betco® Resource & Process Management™, Susquehanna Paper & Sanitary Supply recently provided the Charles B. Degenstein Campus Center at Susquehanna University with a comprehensive Resource & Process Management Action Plan designed to take the guesswork out of what has become one of the school's largest facility management tasks.

A facility which has undergone extensive renovation within the past decade, the Degenstein Center is home to a large dining hall, a number of conference rooms, a snack bar and bookstore, the campus radio station, an art gallery, numerous student life offices, and a Broadway-quality 450-seat performance hall. With its new resource management program, Susquehanna University received a comprehensive action plan, developed by Betco and Susquehanna Paper, designed to better manage every aspect of the Degenstein Center's maintenance resource structure.

An extremely precise program, the final action plan details how much time should be spent on particular cleaning tasks, what equipment should be used for each task, and exactly how much money the school should be spending on its upkeep of the Degenstein Center. In addition, the plan outlines step-by-step cleaning procedures and lists which cleaning products would be most effective for each procedure.

The only consulting program of its kind, the Betco Resource & Process Management Program makes cleaning and maintenance operations easy, safe, and cost-effective. The program has been utilized by educational and healthcare facilities throughout the country, and one major hospital saved over $800,000 in annual management fees after initiating the Betco program. Other success stories include a school which was able to reduce its cleaning product budget by 23%, leaving room for an immediate $13,000 equipment purchase.